Service Delivery Manager

Location Sydney, New South Wales
Discipline Technology
We have a fantastic role with one of our IT Consulting Firms based in Sydney. This firm specialises in a full range of cyber security related services with a a focus on Managed Detection and Response.
  
We are looking for someone with demonstrable experience working across multiple projects, meeting tight deadlines and managing a pool of technical resources. You will be familiar allocating resources to projects, monitoring progress, provide regular customer updates and regular project reports. You have a track record for delivering projects on time and within budget. You have experience running internal daily stand-ups, internal and customer project kick-off and progress meetings.
  
Skills/experience that we need: -
  • Passion for making customers' experience as amazing as possible using your creative problem-solving and project management skills.
  • A blend of Service Delivery and Project Management experience
  • 5 or more years working in IT and/or cyber security.
  • Track record of working with minimal guidance and prioritising work in line company goals.
  • A self-starter who is punctual, able to manage their own time and that of others.
  • An eye for detail.
  • The ability to use the right tools to produce effective outcomes including O365, Asana, Jira, Smartsheets or equivalent platforms.
  • Ability to quickly identify problems and implement steps to remediate.
  
For more information please Apply Now or contact Carlie on carlie@thenudgegroup.com